The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We accept wholesale. Please send us direct message for inquiary.
Yes, we can make any size dresses here in Hawaii. We do not outsource to any other country. If you live in Hawaii, we do final fittings at the store.
Yes, we ship to Japan by Kuroneko shipping service, which usually cheaper than USPS.
It depends on complications and materials, but it usually takes 4-6 weeks. Please give us enough time.
Our store is in Honolulu. Sewing facility is outside Waikiki. The ready made dresses are sold in Waikiki store at Muumuu Rainbow.
Yes, we do. We actually make graduation gowns as well.